RZR Recycling Uses VIIZR to Complete an 8-Hour Task in 20 Minutes
Complex pickup routes were causing headaches, wasted time and lost profits for RZR Recycling
For four years, Adrian’s work days were consumed with one tedious, never-ending task: scheduling and routing RZR Recycling’s many recycling pickups. Adrian used to spend up to 8 hours a day, 6 days a week, fielding messages, emails and calls and then planning a fuel and time efficient route for his drivers. This was on top of, and in between, all of the other aspects of running a successful service-based business.
It seemed like as soon as he solidified a route for a driver, he would get a call with a change and have to go back to the drawing board—literally. Adrian utilized whiteboards and endless reams of paper to visualize, plan and track routes for recycling pickups.
As the business grew, so did the boards. And so did the headache.
There was another problem, too: Drivers didn’t have access to route changes while out servicing routes, and Adrian wasn’t always physically stationed near a board when a change needed to be made. As a result, pickups were getting overlooked, and RZR Recycling was losing out on money-making opportunities.
When RZR would miss a pickup, Adrian would use time in the evenings and on weekends to catch up. The business was wasting fuel going back and forth across Phoenix, risking customer satisfaction and impacting the bottom line. Adrian was losing time with his family.
After trying a few different field service management platforms without success, Adrian discovered VIIZR.
